Customer support
Answer customer emails and chats, and turn repeated questions into help content.
- Part time
- Remote (United States, United Kingdom, Canada, Australia, Ireland)
- Support
- Posted 26 Oct 2026
ApplyOpen until 24 Jan 2027
OIO is small and grows step by step. We read every application and get in touch when your role opens or a project fits.
Studios use OIO for their client work, so a quick, correct answer matters. We want someone to handle support during US and UK working hours.
What you would do
- Answer support email and in-app messages
- Reproduce problems and pass clear bug reports to the developers
- Write and update help articles for questions that come up twice
- Help new studios set up their first project
What we look for
- Support experience for a software product
- Calm, clear written English
- Comfort learning a product with many features
How it works
- Apply with your hours and time zone.
- If it fits, a short call, then a paid trial week.
- Part time, remote, set shifts agreed together.
Pay
Your rate. Tell us what you charge when you apply; we agree it before any work starts.
OIO is small and grows step by step. We read every application and get in touch when your role opens or a project fits.